Effective Wednesday, March 18, 2020 through Tuesday, June 10, 2020 the town office lobby will be closed. It is important for you to be aware that the daily operations of the town will continue as usual. Payments may be made online, in the drop box, at the drive-thru window, by mail, or by phone.

Please call (276) 686-4221 if you have any questions or would like to make a payment by phone.
Wythe County has implemented a Citizen Emergency Notification System. To register your mobile device and/or email to receive emergency notifications, CLICK HERE.
The Rural Retreat Town Council meets the 2nd and 4th Tuesday's of each month at 7:00 p.m.
Notice: The Town of Rural Retreat will temporarily absorb the fee that is charged when customers make a payment by debit or credit card. The fee charged by the company that processes debit and credit card payments is 3 % or a minimum of $3.00 will not be charged to our customers until further notice. The Town of Rural Retreat would like to encourage customers to pay utility bills and taxes online at www.townofruralretreat.com, or at webfeepay.com. Your payment can also be taken by phone Monday through Friday 8am to 4:30pm
by calling (276) 686-4221. We appreciate your cooperation during this time and remind everyone to practice social distancing and proper hand washing as prescribed by the CDC.
Town Council meets the 2nd and 4th Tuesday of each month.